Resident Benefits Package

As part of our commitment to providing an exceptional, full-service leasing experience for our residents, Waypoint Residential Management is pleased to offer a complete Resident Benefits Package to include tenant required services as well as an additional slate of value added amenities. A full list of services includes the following:

  • HVAC Preventative Maintenance

    Changing filters, a known tenant responsibility for applicable HVAC preventative maintenance, is now as easy as opening the front door. We’ve made every effort to ensure your obligation to change the filter(s) is as easy as possible by having them delivered to your property approximately every 90 days. Along with our included annual system servicing, this helps you save up to 15% per year in utility billing, improves your indoor air quality, and reduces the hassles and liability of repairs on the heat and air conditioning systems. If the property does not have an HVAC system with replaceable filters, there will be no filter(s) provided and instead, we will make other arrangements for the professional care and cleaning of the HVAC system as part of this preventative maintenance fee.


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  • Renters Insurance

    You’ll benefit by being added to our master insurance policy so all of your lease requirements on liability insurance are met.  We’ve secured the industry-leading value policy from an A-rated carrier to include the following; 


    • Property damage liability: $100,000 per occurrence, $0 deductible — covering fire, smoke, explosion, water damage, sewer overflow, sprinkler leakage, falling objects, freezing of plumbing, appliance overflow, burglary, riot, building collapse, and related perils 
    • Resident personal liability: $100,000 per occurrence, $0 deductible
    • Dog bite liability: $25,000 per occurrence, $0 deductible (no breed exclusions for approved pets) 
    • Additional living expense: $1,000 per occurrence (must result from a covered claim)
    • Additional coverages with sublimits: mold remediation ($1,000), bed bug remediation ($500), pet damage ($1,000), and loss of rental income ($1,000)
    • Resident contents coverage: $10,000 per occurrence, $500 deductible

  • Credit Building

    Now you can build your credit by renting too! Boost your credit score each time you pay rent on-time through our timely rent payment reporting program to all three credit bureaus (Equifax, Experian and Transunion). For existing tenants, we can retroactively report to the credit bureaus up to 24 months.


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  • Identity Protection

    Enjoy $1 million in identity theft coverage for all adult leaseholders complete with a US-based Identity Restoration Specialist. Our Identity Guard product also monitors data, alerts you to threats, helps recover lost information in addition to providing you with up to $1 million in recovery insurance.


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  • Resident Rewards Program

    We celebrate every chance we get! Now, you’ll be rewarded for paying your rent on-time and earn rewards for gift cards along with substantial savings when shopping in the Piñata online marketplace. You will receive a welcome email from Piñata - simply download the app to your smart device using the link included in that email and earn points just for signing up! Participating vendors include Amazon, Costco, Target and dozens more name brand products and services!


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NOTE: The total monthly cost of the Resident Benefits Package is all-inclusive, and no discounts will be given if any element of the package is unavailable due to a lack of HVAC or another limitation at a specific property.